Technical Support & Customer Service Roles
Teleperformance Guatemala
Diversity and Inclusion Programs
Career Mentoring Opportunities
Innovative Problem-Solving Culture
Description and Requirements
Job Description
Join Teleperformance Guatemala as a Customer Service Representative, Technical Support Specialist, Sales Advisor, Billing Coordinator, or Back-Office Associate. In this role, you will manage client interactions via phone, email, or chat, resolve inquiries, troubleshoot technical issues, and provide accurate account or billing information. You will work closely with team members and supervisors to meet performance targets, maintain service quality, and ensure a seamless client experience. Teleperformance provides a structured training program, continuous learning opportunities, and clear career advancement pathways, empowering employees to develop their skills and build a rewarding career in Guatemala’s call center industry.
Requirements
Must be at least 18 years old
High school diploma is required
Fluent in English (B2–C1 level)
Previous experience in customer service or call centers is a plus but not required
Strong communication, problem-solving, and teamwork skills
Flexible availability to work day, evening, or night shifts
Comfortable using computers, CRM systems, and office software
Proactive, positive, and team-oriented
Must successfully complete pre-interview assessments and training programs
Teleperformance Guatemala
Accelerate your career with Teleperformance Guatemala, a top call center offering roles in customer service, technical support, billing, sales, retention, and back-office operations. Join a workplace where employees gain practical experience, enhance their skills, and build long-term careers while providing high-quality solutions for clients around the globe.
Our Guatemala offices are designed to inspire collaboration, efficiency, and innovation, equipped with modern tools that support productivity and teamwork. Team members benefit from comprehensive training programs, ongoing learning opportunities, and clearly defined career development paths, helping them grow and succeed in their roles.
At Teleperformance, we cultivate a supportive and inclusive culture, where every employee is recognized and empowered to thrive. Individuals with strong communication skills, a client-focused approach, and a desire to learn will find an ideal environment to develop professionally. Apply today to join Teleperformance Guatemala and contribute to a leading call center delivering innovative solutions and exceptional service worldwide.
VXI Guatemala
Avenida las Américas, 16-76, zona 13, Guatemala City, Guatemala
Official Site
jobs.teleperformance.gt/apply
greatjobs@tpslv.com
Contacto
2203 6017
Teleperformance Careers Guatemala
Teleperformance Guatemala is a leading call center offering exciting career opportunities in customer service, technical support, billing, sales, retention, and back office roles. Our professional and dynamic environment allows employees to develop skills, gain valuable experience, and grow their careers while delivering exceptional service to global clients. With training programs, continuous learning, and career development paths, Teleperformance empowers team members to succeed. If you have strong communication skills, a customer-focused mindset, and a willingness to learn, Teleperformance Guatemala is the perfect place to start or advance your career. Apply today and join a top call center in Guatemala.