Technical Support & Customer Service Roles
Nearsol Guatemala
Fun Team-Building Activities
Focus on Work-Life Balance
Transparent Communication Channels
Description and Requirements
Job Description
Join Nearsol Guatemala as a Customer Service Representative, Technical Support Agent, Sales Advisor, Billing Specialist, or Back-Office Associate. In this role, you will handle customer inquiries via phone, email, or chat, troubleshoot issues, provide accurate account information, and deliver solutions efficiently. You will collaborate with your team and supervisors to maintain service excellence, achieve performance targets, and ensure a positive client experience. Nearsol provides comprehensive training, ongoing skill development, and defined career advancement opportunities, enabling employees to grow professionally and thrive in Guatemala’s dynamic call center industry.
Requirements
Must be at least 18 years old
High school diploma is required
Fluent in English (B2–C1 level)
Previous experience in customer service or call centers is advantageous but not mandatory
Strong communication, problem-solving, and interpersonal skills
Ability to work flexible shifts, including day, evening, or night schedules
Comfortable using computers, CRM platforms, and standard office software
Proactive, positive, and team-oriented
Must successfully complete pre-interview assessments and training programs
Nearsol Guatemala
Take the next step in your career with Nearsol Guatemala, a leading call center providing opportunities in customer service, technical support, billing, sales, retention, and back-office operations. Employees gain hands-on experience, strengthen their skills, and build a meaningful career while supporting international clients with high-quality service.
Our Guatemala offices are designed to encourage teamwork, efficiency, and innovation, equipped with modern technology to enhance daily workflow. Team members benefit from personalized training programs, continuous learning opportunities, and structured career paths that help them grow professionally and succeed in their roles.
Nearsol is committed to fostering a culture of inclusivity and support, where every employee feels valued and empowered to contribute. Candidates with strong communication abilities, a service-oriented mindset, and eagerness to learn will find an environment that promotes growth, collaboration, and professional development. Join Nearsol Guatemala today and become part of a bilingual call center that delivers innovative solutions and exceptional service to clients worldwide.
Nearsol Guatemala
20 Calle 5-25 Zona 10, Torre Nearsol, Guatemala City, Guatemala
Official Site
nearsol.com/careers
recruitment@nearsol.com
Contacto
5981 3104
Nearsol Careers Guatemala
Nearsol Guatemala is one of the fastest-growing bilingual contact center and BPO companies in Central America, providing customer service, technical support, billing, sales, retention, and back office solutions. With a focus on professional development and career growth, Nearsol offers a dynamic and supportive work environment equipped with modern technology to help employees excel. Team members benefit from training programs, continuous learning opportunities, and advancement paths while delivering high-quality service to global clients. Committed to inclusive culture and employee empowerment, Nearsol Guatemala is the ideal place to start or advance your career in the call center industry, providing rewarding and challenging opportunities.