Technical Support & Customer Service Roles

Everise Guatemala

Skill Development Workshops

Clear Career Advancement Paths

Dynamic and Motivating Teams

Description and Requirements

Job Description

Join Everise Guatemala, a leading bilingual call center offering opportunities in customer service, technical support, billing, sales, retention, and back office roles.

Work in a dynamic, professional, and supportive environment designed to help employees develop skills, gain experience, and grow their careers while delivering exceptional service to clients across multiple industries.

Participate in training programs, continuous learning, and career development paths to enhance your abilities and build a rewarding career in the call center industry in Guatemala.

Requirements

Minimum 18 years old

High school diploma or equivalent (higher education preferred)

Fluent in English (B2–C1 mandatory)

Previous customer service or call center experience preferred but not mandatory

Strong communication and interpersonal skills

Ability to work shifts (day, night, or graveyard)

Comfortable with computers, CRM tools, and basic software

Team-oriented, positive attitude, and willingness to learn

Able to pass pre-interview and training assessments

Everise Guatemala

Take your career further with Genpact Guatemala, a leading call center offering roles in customer service, technical support, billing, finance, collections, sales, and back-office operations. As part of a global organization recognized for innovation and professionalism, employees have the opportunity to develop key skills, gain real-world experience, and contribute to high-quality solutions for international clients.

At Genpact Guatemala, we foster a collaborative and empowering workplace, providing team members with access to modern tools, ongoing training, and structured development programs designed to support long-term career growth. The company emphasizes talent, adaptability, and teamwork, helping employees thrive while building a solid foundation for future opportunities.

Candidates with strong communication abilities, analytical thinking, and a customer-first mindset will discover an ideal environment to excel in the call center and BPO industry. Join Genpact Guatemala today and become part of a team that turns potential into results while advancing your professional journey.

Everise Guatemala


Avenida Hincapie 723, Cdad. de Guatemala 01013

Official Site

weareeverise.com

Instagram


instagram.com/everisegt

Contacto

2305 8701

Everise Careers Guatemala

Everise Guatemala is a leading bilingual call center providing exciting opportunities in customer service, technical support, billing, sales, retention, and back office roles. Our dynamic and supportive work environment empowers employees to develop new skills, gain valuable experience, and advance their careers while delivering exceptional service to clients across multiple industries. Team members benefit from continuous training, career development programs, and modern technology that promote productivity and professional growth. With a focus on inclusive culture, teamwork, and employee empowerment, Everise Guatemala is the ideal place to start or grow your career in the call center industry in Guatemala, offering rewarding challenges and opportunities.