Customer Support & Technical Roles
Atento Careers
Continuous Learning Opportunities
Leadership Development Programs
Career Advancement & Promotions
Description and Requirements
Job Description
Atento Guatemala is a leading call center offering exciting career opportunities in customer service, technical support, sales, billing, and retention. Employees work in a modern, collaborative, and supportive environment designed to help them grow and succeed. Team members receive structured training, skill development programs, and continuous learning opportunities, allowing them to build rewarding careers while delivering exceptional service to clients. Joining Atento Guatemala means being part of a global organization committed to innovation, quality, and employee growth, where dedication and talent are recognized and valued.
Requirements
Minimum 18 years old
High school diploma completed (higher education is an advantage)
Fluent in English (B2–C1 recommended)
Previous experience in customer service or call centers preferred but not required
Strong communication, problem-solving, and interpersonal skills
Availability to work flexible shifts, including evenings or weekends
Comfortable using computers, CRM software, and digital tools
Team-oriented, proactive, and willing to learn
Able to complete pre-employment assessments and training successfully
Atento Guatemala
Looking to build or advance your career in the call center industry in Guatemala? Atento Guatemala provides exciting opportunities in customer service, technical support, billing, sales, retention, and back-office roles. As part of a global organization with a strong regional presence, employees gain experience working with international clients while developing valuable professional skills.
At Atento Guatemala, the focus is on creating a dynamic, motivating, and collaborative work environment. Modern offices, structured training programs, and continuous learning opportunities equip team members to succeed and grow in their careers.
If you are passionate about customer experience, teamwork, and professional growth, Atento Guatemala is the ideal place to thrive. Apply today and join a leading call center delivering exceptional service to global clients.
Address
Calzada Aguilar Batres 38-94 zona 11
Teléfono
2470 0602
Website
atento.com/en/work-with-us
rrhh@atento.com.gt
Atento Careers Guatemala
Atento Guatemala cuenta con diversos canales de comunicación, incluyendo atención telefónica, correo electrónico, chat y servicio presencial, adaptados a las necesidades de sus clientes. La empresa transforma estos medios en herramientas efectivas de relación y resultados, asegurando que cada interacción genere valor y satisfacción. Ofrece soluciones integrales que permiten a las empresas fortalecer la conexión con sus consumidores, optimizar procesos y mejorar la experiencia del usuario. Además, establece alianzas estratégicas basadas en confianza y conocimiento profundo del negocio, garantizando relaciones duraderas y efectivas con los clientes finales, apoyando el crecimiento y éxito de cada compañÃa en sus operaciones diarias.