Technical Support & Customer Service Roles
Alorica Guatemala
Modern Facilities with Wellness Programs
Inclusive and Family-Friendly Work Environment
Employee Engagement and Team Culture
Description and Requirements
Description
Join Alorica Guatemala, a leading call center offering opportunities in customer service, technical support, billing, sales, retention, and back office roles.
Work in a professional, inclusive, and supportive environment.
Participate in training programs, continuous learning, and career development paths.
Gain experience delivering exceptional service and innovative solutions to global clients.
Advance your career in a dynamic call center industry in Guatemala.
Requirements
Minimum 18 years old
High school diploma or equivalent (higher education preferred)
Fluent in Spanish; English knowledge is a plus (A2–B2 recommended)
Previous customer service or call center experience preferred but not mandatory
Strong communication and interpersonal skills
Ability to work shifts (day, night, or graveyard)
Comfortable with computers, CRM tools, and basic software
Team-oriented, positive attitude, and willingness to learn
Able to pass pre-interview and training assessments
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Virtual Site Tour: Primma Site
Start your career with Alorica Guatemala, a leading call center offering exciting opportunities in customer service, technical support, billing, sales, retention, and back office roles. Whether you’re starting out or looking to advance your skills, Alorica provides a dynamic environment where you can grow professionally and gain valuable experience in the call center industry in Guatemala.
At Alorica Guatemala, we prioritize both employee success and workplace comfort. Our modern offices are designed for collaboration, equipped with the latest tools, and supported by training programs and continuous learning opportunities that help you reach your career goals. Team members benefit from structured development paths, mentorship, and skill-building initiatives to thrive in their roles.
We also focus on creating an inclusive, supportive culture where employees feel valued. With flexible schedules, family-friendly policies, and a strong sense of teamwork, Alorica ensures that every employee can succeed while delivering high-quality service and innovative solutions to global clients. Join us today and take the next step in your career with Alorica Guatemala.
Alorica
GalerÃas Primma 14-82 Guatemala 01007 Guatemala, Guatemala City, Guatemala
Official Site
Guatemalajobs@alorica.com
guatemalajobs@alorica.com
Contacto
2243 4800
Alorica Guatemala
Founded in 1999, Alorica is a global call center leader headquartered in Irvine, California, with over 48,000 passionate team members across 73 locations. We create consistently exceptional customer experiences through phone, email, chat, social media, and video, driven by our values of Passion, Performance, and Possibilities. At Alorica Guatemala, we hire the brightest talent, inspiring growth and innovation, with over 80% of promotions from within. Employees enjoy opportunities for career advancement, flexible locations, community engagement, referral bonuses, tuition reimbursement, and a vibrant, supportive team. If you’re ready to grow professionally and deliver top-notch service, join Alorica Guatemala and unleash your potential.