Technical Support & Customer Service Roles
Capgemini Guatemala
Modern Facilities with Wellness Programs
Inclusive and Family-Friendly Work Environment
Employee Engagement and Team Culture
Description and Requirements
Job Description
Capgemini Guatemala is a leading global services and consulting company, offering career opportunities in customer service, technical support, sales, billing, retention, and back-office operations. Employees join a dynamic and professional environment that encourages skill development, hands-on experience, and long-term career growth within the thriving call center and business process industry.
Team members at Capgemini Guatemala benefit from structured training programs, mentorship, and continuous learning opportunities designed to enhance performance and deliver exceptional solutions to international clients. The company fosters collaboration, innovation, and a culture that supports employee engagement and success.
Requirements
Minimum 18 years old
High school diploma or equivalent (higher education preferred)
Fluent English (B2–C1 level recommended)
Customer service or call center experience is a plus but not required
Strong communication, problem-solving, and interpersonal skills
Flexible to work shifts, including nights or weekends
Comfortable with computers, software applications, and CRM platforms
Team-oriented, proactive attitude, and willingness to learn
Able to complete assessments, interviews, and training successfully
Capgemini Guatemala
¿Buscas crecer profesionalmente en la industria de call centers en Guatemala? Capgemini Guatemala ofrece oportunidades en atención al cliente, soporte técnico, ventas, facturación, retención y operaciones de back office. Su entorno profesional y dinámico permite a los candidatos desarrollar habilidades, adquirir experiencia internacional y construir una carrera sólida dentro de una compañÃa global reconocida por su innovación y excelencia.
En Capgemini Guatemala, se fomenta un espacio de trabajo colaborativo, moderno y motivador. Los empleados tienen acceso a programas de capacitación, aprendizaje continuo y rutas de desarrollo profesional, lo que impulsa el crecimiento y el rendimiento dentro de la empresa.
La compañÃa valora la diversidad y la inclusión, creando un ambiente donde cada miembro se siente escuchado, reconocido y empoderado. Si cuentas con habilidades de comunicación, orientación al cliente y disposición para aprender, Capgemini Guatemala es el lugar ideal para avanzar profesionalmente y formar parte de un equipo que entrega soluciones innovadoras y servicio de alta calidad.
Address
Edificio World Technology Center, Torre Sur., 15 Avenida 5-00, Cdad. de Guatemala
Official Site
https://www.capgemini.com/ar-es/careers/
reclutamiento@worldconnection.com
Shcedule
Lunes 7 a.m.–5 p.m.
martes 7 a.m.–5 p.m.
miércoles 7 a.m.–5 p.m.
jueves 7 a.m.–5 p.m.
viernes 7 a.m.–4 p.m.
sábado Cerrado
domingo Cerrado
Capgemini Careers Guatemala
Capgemini Guatemala is a leading global provider of business and technology services, offering career opportunities in customer service, technical support, sales, billing, retention, and back-office roles. Known for innovation and excellence, Capgemini provides a professional and dynamic environment where employees can develop skills, gain international experience, and advance their careers. Team members benefit from structured training programs, continuous learning, and professional growth opportunities that foster success and high performance. With a focus on collaboration, diversity, and inclusion, Capgemini Guatemala empowers every employee to reach their full potential while delivering exceptional service and innovative solutions to global clients.