General Requirements for this Opportunity
- Advanced English level (85%+ proficiency, both spoken and written)
- Minimum 1 year of call center or customer service experience (BPO experience preferred)
- High school diploma (diversificado) or equivalent
- Valid DPI and NIT (required for hiring process)
- Availability to work assigned schedules, including weekends and holidays if required
- Strong communication and interpersonal skills
- Ability to handle customer inquiries professionally and efficiently
- Basic computer skills (typing, navigation, multitasking across systems)
- Ability to work on-site in Zone 12
- Punctuality, reliability, and a strong sense of responsibility
- Willingness to learn and adapt in a fast-paced environment